At Aditi Hearing Solutions, customer satisfaction is our top priority. Therefore, we aim to provide quality hearing care services, hearing aid solutions, and appointment support. This Refund & Cancellation Policy clearly explains the terms related to cancellations, returns, and refunds. Please read this policy carefully before making any purchase or booking.

Appointment Cancellation

If you wish to cancel or reschedule an appointment, please inform us in advance by phone or email. Additionally, note that Aditi Hearing Solutions reserves the right to reschedule or cancel appointments due to unforeseen circumstances, staff availability, or technical reasons.

Hearing Aid Returns

We accept hearing aid returns only if the product is in good condition and you return it within the applicable return period communicated at the time of purchase.

Furthermore, to be eligible for a return, you must meet the following conditions:

• You must purchase the hearing aid directly from Aditi Hearing Solutions
• You must return the product in its original condition
• You must include the original invoice, packaging, and accessories
• The product must not be physically damaged, altered, or incomplete

Non-Refundable Items

However, the following items are not eligible for return or refund:

• Custom ear molds or specially made products
• Damaged or missing accessories
• Products that show signs of misuse or physical damage
• Service charges, consultation charges, or testing charges already completed
• Products returned after the allowed return period

Refund Processing

Once we approve a refund, we will process it through your original payment method wherever possible. However, refund timelines may vary depending on your payment provider, bank processing time, or the method of payment you used during purchase.

Cancellation of Orders

You may cancel orders before dispatch or before service completion. However, once we deliver the product or complete the service, cancellation is no longer possible. Therefore, we strongly recommend reviewing your order before confirming.

Changes to This Policy

Moreover, Aditi Hearing Solutions reserves the right to update or change this Refund & Cancellation Policy at any time without prior notice. As a result, we encourage you to review this page periodically to stay informed.

Contact Information

For any refund, return, or cancellation requests, please contact us directly:

Aditi Hearing Solutions Yash Avenue Bus Stop, 8th Mile, Near ICICI Bank, Maheshwari Nagar, T. Dasarahalli, Bengaluru, Karnataka – 560057 📞 Phone: +91 7026594499